QUESTIONS
Frequently Asked Questions
What type of hair do you use? +
We use 100% premium virgin human hair, carefully selected for its softness, natural movement, and luxurious quality.
Can I color my wig? +
Yes. Our natural virgin hair and 613 blonde units can be professionally colored to achieve your desired look. We recommend having your unit colored by a licensed professional to help maintain its quality.
Can I straighten or curl my wig? +
Yes. All of our units are made from 100% virgin human hair and can be straightened or curled. We recommend using a heat protectant before applying heat.
How long does shipping take? +
Standard Shipping: 2–3 business days
Express Shipping: 1–2 business days
Will I receive a tracking number? +
Yes. Once your order has shipped, you will receive a confirmation email with your tracking information.
Do you offer refunds or exchanges? +
Due to the nature of our products and for hygiene reasons, all sales are final. Please review our Refund Policy for complete details.
How do I care for my LuxuryKrown unit? +
Please visit our Hair Care Guide for step-by-step instructions on caring for your unit.